AMC Terms & Conditions
Version AMC-TC-v2
AMC Terms & Conditions
Version: AMC-TC-v2.
1. Who we are
Andrew McDuff Coaching ("AMC") is run by Andrew McDuff as a sole trader. Address: [BUSINESS ADDRESS]. Email: [EMAIL]. These terms apply to all AMC coaching services and to use of the AMC platform. Access to the platform is by invitation.
2. Our services
Plan Only: a one-off personalised training and nutrition plan, with one follow-up within 7 days.
1:1 Coaching (16 weeks): paid monthly or as a one-off payment.
90-Day Programme: a 90-day coaching programme.
Prices are as shown on the website or confirmed in writing before you pay.
3. Payment
Coaching is paid by card through Stripe. Plan Only may also be paid by bank transfer. Monthly payments are taken on the same date each month until you cancel. Your programme is built and delivered after payment is received.
4. Your 14-day right to cancel
As a consumer you have the right to cancel within 14 days of buying. Because your programme is built straight after payment, you will be asked to confirm that you want AMC to start within those 14 days. If you then cancel within the 14 days, you pay for the service provided up to that point, as set out in section 5. Once a Plan Only has been delivered in full, it can no longer be cancelled.
5. Cancellations and refunds
Plan Only (£75): non-refundable once your plan has been sent.
Monthly coaching (£150 a month): if you cancel within 48 hours of your first payment, AMC refunds 50% (£75), which covers the programme build. After 48 hours, the current month is non-refundable. You can cancel future months at any time before your next payment date and no further payments will be taken.
One-off coaching (16 weeks) and the 90-Day Programme: if you cancel within 48 hours of payment, AMC refunds everything except £75 for the programme build. After 48 hours, AMC refunds pro rata for complete weeks not yet started, keeping a minimum of £75.
To cancel, email [EMAIL] or message Andrew in the app. Refunds are paid to the original payment method within 14 days of your cancellation being confirmed.
6. Pausing
You can pause coaching for holidays, illness or injury by agreement with Andrew, for up to [MAXIMUM PAUSE, e.g. 4 weeks] per programme. Paused time is added to the end of your coaching and monthly payments are paused for the same period.
7. Your health
You confirm you are fit to take part in exercise and changes to your diet. If you have a medical condition or injury, are pregnant, or take medication, check with your GP before starting and tell Andrew. Stop and seek medical advice if you feel pain, dizziness or unwell while training. AMC coaching is not medical advice.
8. Results
Results depend on many things, including your effort and consistency. AMC does not guarantee any specific result.
9. Your commitments
Provide accurate, honest information for your coaching. Use the platform lawfully and respectfully. Keep your account details secure.
10. Health information and consent
Any processing of special-category health data is covered by a separate, explicit health-data consent and is not implied by accepting these terms or the Privacy Notice. You can withdraw that consent separately at any time.
11. Marketing and public sharing
Any marketing or public sharing of your results, story, testimonials or photographs is covered by a separate marketing consent. Accepting these terms does not authorise marketing use of your data or images.
12. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that cannot be limited by law. Otherwise, AMC's total liability is limited to the amount you paid for the service concerned.
13. Changes to these terms
AMC may update these terms. Material changes will be notified through the platform before they apply, and will not affect a programme you have already paid for unless you agree.
14. Governing law
These terms are governed by the laws of England and Wales.